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Treatment Facility — NEBRASKA

Heartland Family Service

2517 Caldwell Street, Omaha, NE, 68131
Insurance Accepted Accredited Verified Substance abuse treatment services Substance abuse treatment Outpatient
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Facility Profile
Data sourced from SAMHSA N-SSATS & verified by DRH Clinical Review Team — licensed addiction counselors & behavioral health specialists
Updated May 19, 2026
Sources: SAMHSA · NIDA · CDC
If this is a medical emergency, call 911 immediately. For confidential addiction help, call SAMHSA's National Helpline: (800) 662-4357 — free, confidential, 24/7.
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About This Facility

About Heartland Family Service

Heartland Family Service in Omaha, NE provides comprehensive substance abuse treatment services tailored to meet the unique needs of individuals and families struggling with addiction. Located at 2517 Caldwell Street, this outpatient treatment facility recognizes that recovery looks different for everyone, which is why they offer specialized programs for adult women, adult men, individuals with co-occurring mental health and substance use disorders, and those referred through the criminal justice system. By segmenting their services based on individual circumstances and needs, Heartland Family Service ensures that each person receives treatment aligned with their specific situation.

Treatment Programs at Heartland Family Service

Heartland Family Service offers outpatient substance abuse treatment, which allows individuals to receive structured therapy and support while maintaining their daily responsibilities at home, work, or school. This level of care is ideal for those with stable housing and support systems who need professional treatment without requiring 24-hour residential care. The facility specializes in treating co-occurring mental and substance use disorders, recognizing that many individuals struggle with both conditions simultaneously and require integrated treatment addressing both issues. Additionally, Heartland Family Service provides gender-specific programming for adult women and adult men, as well as specialized services for individuals involved in the criminal justice system, including those referred by courts or judicial authorities.

Insurance & Payment at Heartland Family Service

Heartland Family Service accepts multiple forms of payment to remove financial barriers to treatment, including self-payment, Medicaid, Medicare, state-financed programs, private health insurance, and military insurance (VA/Tricare). If you have insurance coverage, the facility works with your provider to maximize your benefits; health insurance plans are required by the Mental Health Parity Act to provide equal coverage for mental health and substance use treatment as they do for other medical conditions. Whether you pay privately or through insurance, cost should never prevent you from seeking the help you deserve.

If you or a loved one is ready to take the first step toward recovery, contact Heartland Family Service today. Calling 402-552-7014 connects you with compassionate professionals who can answer your questions, verify your insurance coverage, and help you begin the admission process—all at no cost to you. Recovery is possible, and Heartland Family Service is here to support your journey.

Services

Services & Programs

Primary Focus: Substance Abuse Treatment Services Services Provided: Substance abuse treatment Type of Care: Outpatient Specials: Persons with co-occurring mental and substance abuse disorders Adult women Adult men Clients referred from the court/judicial system Forms of Payment Accepted: Medicaid State financed health insurance plan other than Medicaid Medicare Private health insurance Military insurance (e.g. TRICARE) Cash or self-payment Sliding fee scale (fee is based on income and other factors) Payment Assistance: Sliding fee scale (fee is based on income and other factors) Special Language Services:
Treatment Types

Types of Care Offered

Substance abuse treatment services Substance abuse treatment Outpatient Co-occurring mental and substance use Womens treatment Mens treatment Criminal justice clients
Payment Options

Insurance & Payment Accepted

Self payment Medicaid Medicare State financed (other than Medicaid) Private health insurance Military insurance (VA / Tricare)
Location

Find Heartland Family Service

Your Insurance Must Cover Addiction Treatment
Under the Mental Health Parity and Addiction Equity Act (MHPAEA) and the Affordable Care Act, most insurance plans — including Medicaid and Medicare — are legally required to cover substance use disorder treatment at the same level as other medical conditions. Learn more at SAMHSA.gov or call (866) 720-3784 to verify your benefits free in minutes.
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Contact & Address
2517 Caldwell Street, Omaha, NE, 68131

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