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Treatment Facility — MASSACHUSETTS

Hope Center CSS

35 Heywood Street, Springfield, MA, 1104
Insurance Accepted Accredited Verified Substance abuse treatment services Substance abuse treatment Residential short-term (30 days or less)
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Facility Profile
Data sourced from SAMHSA N-SSATS & verified by DRH Clinical Review Team — licensed addiction counselors & behavioral health specialists
Updated May 18, 2026
Sources: SAMHSA · NIDA · CDC
If this is a medical emergency, call 911 immediately. For confidential addiction help, call SAMHSA's National Helpline: (800) 662-4357 — free, confidential, 24/7.
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About This Facility

About Hope Center CSS

Hope Center CSS is a substance abuse treatment facility located in Springfield, MA, dedicated to serving individuals struggling with addiction and co-occurring mental health challenges. The center specializes in meeting the unique needs of diverse populations, including LGBTQ+ individuals, seniors, pregnant and postpartum women, and people living with HIV/AIDS. With a commitment to accessible, inclusive care, Hope Center CSS provides culturally competent treatment with Spanish language services and accommodations for deaf and hard of hearing clients.

Treatment Programs at Hope Center CSS

Hope Center CSS offers short-term residential treatment, typically lasting 30 days or less, providing structured, 24-hour care in a therapeutic environment where individuals can focus on recovery away from triggering situations. This level of care is ideal for those needing intensive support during the critical early stages of addiction treatment. The facility specializes in treating co-occurring disorders, meaning clients receive integrated care for both substance use and mental health conditions simultaneously—an essential approach, since untreated mental health issues often complicate recovery. Additionally, Hope Center CSS serves specialized populations including criminal justice clients, pregnant women, seniors, and LGBTQ+ individuals, ensuring that treatment plans are tailored to each person's specific circumstances and needs.

Insurance & Payment at Hope Center CSS

Hope Center CSS accepts multiple forms of payment to ensure that cost is never a barrier to treatment. The facility works with Medicaid, Medicare, private health insurance, and state-financed programs, as well as Access to Recovery vouchers and self-payment options. Under the Mental Health Parity Act, substance abuse treatment is covered by most insurance plans at the same level as other medical conditions, meaning your insurance should help cover your care at Hope Center CSS.

If you or a loved one is ready to take the next step toward recovery, Hope Center CSS is here to help. Call today to speak with a treatment specialist who can answer your questions, verify your insurance coverage at no cost, and guide you through the admission process with compassion and care. Recovery is possible, and Hope Center CSS is committed to supporting you every step of the way.

Services

Services & Programs

Primary Focus: Substance Abuse Treatment Services Services Provided: Substance abuse treatment Type of Care: Short-term residential Specials: Persons with co-occurring mental and substance abuse disorders Persons with HIV or AIDS Lesbian Gay Bisexual Or transgender (LGBT) clients Seniors or older adults Pregnant/postpartum women Adult women Adult men Clients referred from the court/judicial system Forms of Payment Accepted: Medicaid State financed health insurance plan other than Medicaid Medicare Private health insurance Cash or self-payment Access to recovery (ATR) voucher Payment Assistance: Special Language Services: Spanish Services for the deaf and hard of hearing
Treatment Types

Types of Care Offered

Substance abuse treatment services Substance abuse treatment Residential short-term (30 days or less) Co-occurring mental and substance use Persons with HIV/AIDS Gays and lesbians Seniors or older adults Pregnant or postpartum women Womens treatment Mens treatment Criminal justice clients
Payment Options

Insurance & Payment Accepted

Self payment Medicaid Medicare State financed (other than Medicaid) Private health insurance Access to recovery voucher
Location

Find Hope Center CSS

Your Insurance Must Cover Addiction Treatment
Under the Mental Health Parity and Addiction Equity Act (MHPAEA) and the Affordable Care Act, most insurance plans — including Medicaid and Medicare — are legally required to cover substance use disorder treatment at the same level as other medical conditions. Learn more at SAMHSA.gov or call (866) 720-3784 to verify your benefits free in minutes.
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Contact & Address
35 Heywood Street, Springfield, MA, 1104

Where Do Calls Go?

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Our helpline is available 24 hours a day, 7 days a week at no cost to you and with no obligation for you to enter into treatment. We are committed to providing support and guidance whenever you need it.

In some cases, Drug Rehab Headquarters charges our verified partner a modest cost per call. This fee helps us cover the costs of building and maintaining our website, ensuring that we can continue to offer this valuable service to those in need.