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Treatment Facility — MASSACHUSETTS

Baystate Medical Center

471 Chestnut Street, Springfield, MA, 1199
Insurance Accepted Accredited Verified Substance abuse treatment services Substance abuse treatment Detoxification
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Facility Profile
Data sourced from SAMHSA N-SSATS & verified by DRH Clinical Review Team — licensed addiction counselors & behavioral health specialists
Updated May 21, 2026
Sources: SAMHSA · NIDA · CDC
If this is a medical emergency, call 911 immediately. For confidential addiction help, call SAMHSA's National Helpline: (800) 662-4357 — free, confidential, 24/7.
Call or Text 988 Crisis Lifeline
About This Facility

About Baystate Medical Center

Baystate Medical Center, home to the ADS Carlson Recovery Center, is a comprehensive addiction treatment facility serving individuals and families throughout Springfield, Massachusetts and the surrounding region. Located at 471 Chestnut Street in Springfield, this accredited medical center specializes in helping people with substance use disorders—including those managing co-occurring mental health conditions—achieve sustainable recovery through evidence-based care. Whether you're seeking help for alcohol dependence, opioid addiction, or other substance use concerns, Baystate Medical Center provides integrated treatment designed to address the medical and psychological aspects of addiction.

Treatment Programs at Baystate Medical Center

Baystate Medical Center offers a full continuum of care to meet patients at different stages of their recovery journey. Detoxification services, including specialized methadone detoxification, provide medically supervised withdrawal management to ensure safety and comfort during the initial phase of treatment. Inpatient hospitalization is available for individuals requiring intensive, round-the-clock medical monitoring and support, particularly those with severe addiction or complex medical needs. Outpatient programs allow patients to receive treatment while maintaining connections to work, family, and community—an important option for those with stable home environments or ongoing responsibilities. Additionally, Baystate Medical Center specializes in treating co-occurring disorders, recognizing that many people struggle with both substance use and mental health conditions like depression, anxiety, or trauma. Integrated dual diagnosis treatment ensures that both conditions receive appropriate clinical attention simultaneously.

Insurance & Payment at Baystate Medical Center

Baystate Medical Center accepts Medicaid, Medicare, private health insurance, and self-pay options, with payment assistance available to help reduce financial barriers to treatment. If you have insurance coverage, the facility works to verify your benefits and maximize your coverage in compliance with the Mental Health Parity Act, which ensures addiction treatment receives equal coverage as other medical conditions. Cost should never prevent you from seeking the help you deserve—the team at Baystate Medical Center is committed to working with you to find an affordable payment plan.

Recovery is possible, and you don't have to navigate the process alone. If you or a loved one is struggling with substance use, contact Baystate Medical Center today at (413) 794-3971 to speak with an admissions specialist who can answer your questions, verify your insurance, and help you take the first step toward healing. Compassionate care and real support are waiting for you.

Services

Services & Programs

Primary Focus: Substance abuse treatment services Services Provided: Substance abuse treatment Detoxification Methadone Detoxification Type of Care: Hospital inpatient Outpatient Special Programs/Groups: Persons with co-occurring mental and substance abuse disorders Forms of Payment Accepted: Self payment Medicaid Medicare Private health insurance Payment Assistance: Payment assistance (Check with facility for details) Special Language Services: ASL or other assistance for hearing impaired Portugese Russian Spanish
Treatment Types

Types of Care Offered

Substance abuse treatment services Substance abuse treatment Detoxification Methadone detoxification Hospitalization or inpatient Outpatient Co-occurring mental and substance use
Payment Options

Insurance & Payment Accepted

Self payment Medicaid Medicare Private health insurance
Location

Find Baystate Medical Center

Your Insurance Must Cover Addiction Treatment
Under the Mental Health Parity and Addiction Equity Act (MHPAEA) and the Affordable Care Act, most insurance plans — including Medicaid and Medicare — are legally required to cover substance use disorder treatment at the same level as other medical conditions. Learn more at SAMHSA.gov or call (866) 720-3784 to verify your benefits free in minutes.
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Contact & Address
471 Chestnut Street, Springfield, MA, 1199

Where Do Calls Go?

Calls to any general helpline will be answered or returned by one of the treatment providers listed, each of which is a paid advertiser.

Our helpline is available 24 hours a day, 7 days a week at no cost to you and with no obligation for you to enter into treatment. We are committed to providing support and guidance whenever you need it.

In some cases, Drug Rehab Headquarters charges our verified partner a modest cost per call. This fee helps us cover the costs of building and maintaining our website, ensuring that we can continue to offer this valuable service to those in need.