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Treatment Facility — NORTH CAROLINA

Phoenix Counseling Center

200 South Post Road Suite 2, Shelby, NC, 28152
Insurance Accepted Accredited Verified Substance abuse treatment services Substance abuse treatment Outpatient
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Facility Profile
Data sourced from SAMHSA N-SSATS & verified by DRH Clinical Review Team — licensed addiction counselors & behavioral health specialists
Updated June 8, 2026
Sources: SAMHSA · NIDA · CDC
If this is a medical emergency, call 911 immediately. For confidential addiction help, call SAMHSA's National Helpline: (800) 662-4357 — free, confidential, 24/7.
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About This Facility

About Phoenix Counseling Center

Phoenix Counseling Center in Shelby, NC is dedicated to helping individuals and families overcome substance abuse through compassionate, evidence-based outpatient treatment services. Located at 200 South Post Road Suite 2, Phoenix Counseling Center serves adults struggling with alcohol and drug addiction, with specialized programming tailored to the unique needs of men, women, and individuals involved with the criminal justice system. The center recognizes that recovery is deeply personal, and their team is committed to meeting each client where they are in their recovery journey.

Treatment Programs at Phoenix Counseling Center

Phoenix Counseling Center offers outpatient substance abuse treatment, allowing clients to receive professional care while maintaining their daily responsibilities at home, work, and school. The facility provides specialized treatment tracks for adult women and adult men, acknowledging that gender-specific group therapy and counseling can enhance engagement and outcomes. For individuals referred through the legal system, Phoenix Counseling Center offers dedicated DUI and DWI offender programming designed to address both substance use and the underlying factors contributing to impaired driving. Additionally, the center provides services for the deaf and hard of hearing, ensuring that language or hearing barriers never prevent someone from accessing life-changing treatment. These specialized programs and groups run regularly throughout the week, creating multiple opportunities for clients to engage with peers and experienced counselors.

Insurance & Payment at Phoenix Counseling Center

Phoenix Counseling Center accepts multiple forms of payment to ensure that cost is never a barrier to treatment. The facility works with private health insurance, Medicaid, military insurance (VA/Tricare), state-financed programs, and self-payment options. Most health insurance plans are required to cover substance abuse treatment at the same level as other medical conditions under the Mental Health Parity Act, meaning clients' treatment should be covered similarly to any other health condition. The admissions team is experienced in verifying benefits and explaining coverage options with clarity and compassion.

If you or a loved one is ready to take the first step toward recovery, contact Phoenix Counseling Center today at 704-476-4106 to speak with an admissions specialist. Our team is here to answer your questions, verify your insurance benefits, and help you begin your journey to healing—all at no cost for the initial consultation.

Services

Services & Programs

Primary Focus: Substance Abuse Treatment Services Services Provided: Substance abuse treatment Type of Care: Outpatient Specials: Adult women Adult men DUI/DWI clients Forms of Payment Accepted: Medicaid State financed health insurance plan other than Medicaid Private health insurance Military insurance (e.g. TRICARE) Cash or self-payment Sliding fee scale (fee is based on income and other factors) Payment assistance (check with facility for details) Payment Assistance: Sliding fee scale (fee is based on income and other factors) Payment assistance (check with facility for details) Special Language Services: Services for the deaf and hard of hearing
Treatment Types

Types of Care Offered

Substance abuse treatment services Substance abuse treatment Outpatient Womens treatment Mens treatment DUI and DWI offenders
Payment Options

Insurance & Payment Accepted

Self payment Medicaid State financed (other than Medicaid) Private health insurance Military insurance (VA / Tricare)
Location

Find Phoenix Counseling Center

Your Insurance Must Cover Addiction Treatment
Under the Mental Health Parity and Addiction Equity Act (MHPAEA) and the Affordable Care Act, most insurance plans — including Medicaid and Medicare — are legally required to cover substance use disorder treatment at the same level as other medical conditions. Learn more at SAMHSA.gov or call (866) 720-3784 to verify your benefits free in minutes.
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Contact & Address
200 South Post Road Suite 2, Shelby, NC, 28152

Where Do Calls Go?

Calls to any general helpline will be answered or returned by one of the treatment providers listed, each of which is a paid advertiser.

Our helpline is available 24 hours a day, 7 days a week at no cost to you and with no obligation for you to enter into treatment. We are committed to providing support and guidance whenever you need it.

In some cases, Drug Rehab Headquarters charges our verified partner a modest cost per call. This fee helps us cover the costs of building and maintaining our website, ensuring that we can continue to offer this valuable service to those in need.