New River Behavioral Healthcare, operated by Ashe County Family Services, is a substance abuse and mental health treatment center located in Jefferson, NC that serves individuals and families across North Carolina seeking recovery from alcohol and drug addiction. The facility specializes in supporting adolescents, teens, and adults—including those involved with the criminal justice system—who are navigating both substance use disorders and co-occurring mental health conditions. Situated at 221 West Main Street in Jefferson, New River Behavioral Healthcare provides accessible, community-based care for people at various stages of their recovery journey.
New River Behavioral Healthcare offers outpatient substance abuse treatment, which allows individuals to receive clinical care, counseling, and support while maintaining their daily responsibilities at home, work, or school. This level of care is ideal for those with stable living situations and moderate support systems who benefit from flexible scheduling. The facility also provides integrated dual diagnosis treatment for individuals experiencing both addiction and mental health disorders—such as depression, anxiety, or trauma—ensuring that both conditions are addressed simultaneously for more effective recovery outcomes. Additionally, the center specializes in serving adolescents and teens with age-appropriate programming, DUI and DWI offenders who need clinical intervention and accountability, and criminal justice-involved clients who are court-ordered or motivated to seek treatment as part of their rehabilitation.
New River Behavioral Healthcare accepts a wide range of payment options to ensure that financial barriers do not prevent access to care. The facility works with Medicaid, Medicare, state-financed programs, private health insurance, military insurance (VA/Tricare), and self-pay options. Insurance coverage for substance abuse and mental health treatment is protected under the Mental Health Parity Act, meaning your addiction treatment should be covered with the same benefits and under the same terms as other medical conditions. If you are uninsured or underinsured, the team can discuss flexible self-pay arrangements and connect you with additional financial resources.
Recovery is possible, and cost should never stand between you and the support you need. If you or a loved one is ready to take the first step toward healing, contact New River Behavioral Healthcare today at (336) 246-4542 to speak with an admissions specialist who can answer your questions, verify your insurance coverage, and guide you through the enrollment process with compassion and professionalism.
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