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Treatment Facility — CONNECTICUT

United Community and Family Services

351 North Frontage Road Suite B-4, New London, CT, 6320
Insurance Accepted Accredited Verified Mental health services Outpatient Co-occurring mental and substance use
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Facility Profile
Data sourced from SAMHSA N-SSATS & verified by DRH Clinical Review Team — licensed addiction counselors & behavioral health specialists
Updated June 9, 2026
Sources: SAMHSA · NIDA · CDC
If this is a medical emergency, call 911 immediately. For confidential addiction help, call SAMHSA's National Helpline: (800) 662-4357 — free, confidential, 24/7.
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About This Facility

About United Community and Family Services

United Community and Family Services is a dedicated treatment center located in New London, CT, serving individuals and families seeking compassionate mental health and substance use support. The facility specializes in treating patients with co-occurring mental health and substance use disorders, recognizing that many people struggle with both conditions simultaneously. With a commitment to accessibility and cultural competence, the center provides services in Spanish and accommodations for individuals who are deaf or hard of hearing, ensuring that language and communication barriers do not prevent anyone from receiving the help they need.

Treatment Programs at United Community and Family Services

United Community and Family Services offers outpatient treatment programs tailored to patients who do not require 24-hour residential care but benefit from structured, professional support. Their mental health services address conditions such as depression, anxiety, bipolar disorder, and trauma, while their substance use treatment addresses addiction and recovery. The facility specializes in co-occurring disorder treatment, which means clinicians are trained to address mental health and substance use issues together rather than in isolation, leading to more comprehensive and effective recovery. Outpatient care allows patients to maintain their daily responsibilities while receiving evidence-based therapy, counseling, and support from experienced professionals.

Insurance & Payment at United Community and Family Services

United Community and Family Services accepts a wide range of payment options, including self-pay, Medicaid, Medicare, private health insurance, and military insurance (VA/Tricare), making treatment accessible to diverse populations. Insurance coverage for mental health and substance use treatment is protected under federal law, including the Mental Health Parity Act, which requires insurers to cover mental health and addiction services at levels comparable to medical and surgical care. If cost concerns you, rest assured that the center works with patients to explore all available payment options and financial assistance programs so that affordability is never a barrier to getting care.

If you or a loved one is ready to take the next step toward recovery, contact United Community and Family Services today at 860-442-4319. Our caring team is here to answer your questions, verify your insurance benefits, and help you begin your journey to wellness with compassion and support.

Services

Services & Programs

Primary Focus: Mental Health Treatment Services Services Provided: Type of Care: Outpatient Specials: Persons with co-occurring mental and substance abuse disorders Forms of Payment Accepted: Medicaid Medicare Private health insurance Military insurance (e.g. TRICARE) Cash or self-payment Payment Assistance: Special Language Services: Spanish Services for the deaf and hard of hearing
Treatment Types

Types of Care Offered

Mental health services Outpatient Co-occurring mental and substance use
Payment Options

Insurance & Payment Accepted

Self payment Medicaid Medicare Private health insurance Military insurance (VA / Tricare)
Location

Find United Community and Family Services

Your Insurance Must Cover Addiction Treatment
Under the Mental Health Parity and Addiction Equity Act (MHPAEA) and the Affordable Care Act, most insurance plans — including Medicaid and Medicare — are legally required to cover substance use disorder treatment at the same level as other medical conditions. Learn more at SAMHSA.gov or call (866) 720-3784 to verify your benefits free in minutes.
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Contact & Address
351 North Frontage Road Suite B-4, New London, CT, 6320

Where Do Calls Go?

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Our helpline is available 24 hours a day, 7 days a week at no cost to you and with no obligation for you to enter into treatment. We are committed to providing support and guidance whenever you need it.

In some cases, Drug Rehab Headquarters charges our verified partner a modest cost per call. This fee helps us cover the costs of building and maintaining our website, ensuring that we can continue to offer this valuable service to those in need.